Frequently Asked Questions

In this section we hope to answer any remaining questions you may have about our trips. We’ll be asking the following questions:

Can we...

What happens if...

Are there...

The questions in each section, and their answers, are arranged in alphabetical order based on the focus of the question. We hope this makes it easy for you to find answers to any questions you may have.

Can we...

1. Alcohol - take alcohol on the trip?

Yes, alcohol in moderation is allowed on the boats. However, the Trust does not take bookings for ‘booze cruises’, ‘hen parties’ or similar. Please obtain permission when booking your trip if you intend to take alcohol onto the boat. (Note: See the items concerning ‘Respect’ and the Trust’s ‘Rights of Refusal’ in its Terms and Conditions).

What happens if...

18. Cancellations due to operational issues – The Trust cancels your booking due to operational needs or due to other organisational requirements?

Should this occur, we will provide you with as much advance notice as possible and the opportunity to rebook on another available date (see ‘Refunds’).

Are there...

26. Buoyancy Aids – buoyancy aids on the boats?

Yes, and all children and young people under the age of 18 must always wear a buoyancy aid when they are outside the confines of the cabin (buoyancy aids will be supplied when the party is onboard the boat).

FOLLOW US

CORRESPONDENCE ADDRESS

c/o. 28 Holbourne Close

Barrow Upon Soar

Loughborough

Leicestershire

LE12 8NE

CONTACTS

Bookings:

Email: bookings@baldwintrust.co.uk

Phone: 07923 817718

 

Volunteers:

Email: volunteers@baldwintrust.co.uk

Phone: 07763 736906

 

General Enquiries:

Email: secretary@baldwintrust.co.uk

Phone: 07933 148952

Charity No. 515488

Copyright © Baldwin Trust 2024. All Rights Reserved.

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